
FAQ
Find your answers here
What are your headbands and scrunchies made of?
We use soft, high-quality fabrics like jersey knit, cotton blends, satin, and chiffon — all gentle on hair and made for all-day comfort.
Are your products handmade?
Yes! Every item is handcrafted in small batches with care and attention to detail.
Will the headbands fit me?
Yes! Our headbands are made with stretchy materials to fit most head sizes comfortably without being too tight. If you have specific fit concerns, feel free to reach out — we’re happy to help.
How do I care for my headband or scrunchie?
To keep your accessories looking their best: Hand wash or machine wash in a delicate bag with cold water and Lay flat to dry. Avoid bleach or high heat to preserve fabric and elastic.
Do you accept returns or exchanges?
Due to hygiene reasons, we don’t accept returns or exchanges on hair accessories. However, if there’s an issue with your order (like damage or a wrong item), please contact us within 7 days and we’ll make it right.
How long does shipping take?
Orders are processed in 1–3 business days. Delivery times vary based on location, but most orders arrive within 5–7 business days in the U.S. You’ll receive a confirmation email with tracking info as soon as it’s on the way!
Where are you based?
We’re proudly based in the U.S., and all our products are handmade here with care and love.
Do you offer custom or bulk orders?
We do! If you're looking for bridal party sets, group gifts, or custom colors, send us a message through our Contact page or email us — we’d love to create something special just for you.
Couldn't find your answer?
We're here to help. If you couldn't find the information you were looking for, please reach out to us directly. Our team is eager to assist you.